Introduction:
3PAR is the global leader of utility storage—highly virtualized and dynamically tiered storage arrays built for public and private cloud computing.The company’s storage servers and software let large enterprises pool their storage assets across multiple departments or lines of business, consolidating data management while allowing differentiated service levels. 3PAR is looking for a Development Engineer,who will report to the Senior Manager.
Eligibility:
1)Excellent written and spoken english
2)Successful track record of support tools development
3)Efficiency in following technical and programming disciplines:SQL Files Systems (NFS, NAS, SAN, CIFS, Fibre Channel, etc.),C-Programming Perl Scripting Experie.
Responsibilities-
- Assisting management with project definition and priorities
- Schedule and resource planning for approved support tools,
- Projects Development,
- Debugging, test and deployment activities.
- Coordinating development activities with cross-functional groups working on adjacent projects and systems.
Deliver high-quality support tools to the 3PAR Customer Service teams that:
- Speed a new support engineer’s time-to-productivity
- Deflect in-coming cases to customer self-help tools
- Successfully close cases via end-to-end automation
- Analyze crash files and auto-correlates them to known defects
- Deliver cases to support engineers wrapped in meaningful and useful troubleshooting information
- speed case resolution and drives down cost-per-case
- Integrate primary support tools with third party service providers to enable automated RMA.
- Field Dispatch Leverage in-coming automated support information to build value-add audits and reports Projects expected.
Contact:
Worldwide Sales Information
Toll Free: 888-3PAR-226 (888-372-7226) ext. 2
Phone: 510-413-5999
Fax: 510-413-5699
Email: salesinfo@3PAR.com
Website: http://www.3par.com/index.html